A piano that has deteriorated significantly may need to be rebuilt. This includes disassembly and replacement of parts such as the tuning pins and pin block, hammers, and strings. The dampers are replaced and the soundboard is cleaned, stripped, repaired, and refinished. This is more extensive and expensive than reconditioning. Rebuilding is generally reserved for high end, quality instruments OR pianos that have been in the family for generations and have "sentimental value", making them worthy of rebuilding.

During this process, the piano finish is completely stripped, any missing veneer is repaired or replaced, and the case is refinished with a premium closed pore finish. The decal is replaced and all hardware is replated.

Regulation is the adjustment of the mechanical aspects of a piano and helps it to play as it should. The effects of wear, the compacting and compression of felt, cloth and wool, and changes in wood due to humidity all affect regulation. There are thousands of parts in a piano that can require adjustment so that an enjoyable, gratifying response is delivered when a pianist sits down at his/her instrument. The "touch" or feel of the keys is what makes playing the piano pleasurable. During the regulation process, the action, or "guts", of the piano is taken to the shop. A comprehensive procedure is then followed that will ultimately improve the touch. We can show you how regulation can make your piano play as it should.